Store Operations Manager

Dollarama Inc.

Job Description

The District Manager plays a critical role in ensuring the day-to-day operations of stores run smoothly. This includes overseeing all operational activities, such as employee development, merchandising, and recruitment and training activities.

This position reports directly to the Director of Operations and is responsible for directing all operational activities for 10 to 18 stores. The successful candidate will lead store managers and indirectly a team of employees for each store.
Key Responsibilities
• Manage and execute all operational activities of the territory through store managers;
• Build and recruit a strong team capable of achieving established objectives;
• Execute Dollarama programs and those of its suppliers;
• Responsible for the recruitment, performance management and retention of store employees;
• Conduct daily store visits which involves travelling within your territory and occasionally outside of it to participate in projects or meetings;
• Manage store resources to maximize results, the appearance of the store while ensuring that products are constantly on the shelves;
• Achieve, understand and explain clearly defined performance indicators related to loss prevention, sales and operational objectives (Shrink, GPS, DNA);
• Offer operational expertise and implement the best practices necessary for the success of the company through our existing programs;
• Convey the company’s values in terms of respect for employees and customers, profitability and growth;
• Open new stores.