Dollarama L.P.
Dollarama L.P. is seeking a skilled Retail Operations Manager to join our management team.
This key role involves overseeing the daily retail store operations, supervising and training store associates, and ensuring compliance with company policies.
Daily Responsibilities:
• Lead and supervise store associates, providing guidance and support
• Responsible for store merchandizing, shelf stocking, and managing daily shipments
• Evaluate and maintain excellent customer service standards
• Conduct managers on duty tasks, including time and attendance monitoring
• Implement and maintain visual merchandizing standards based on company strategy
• Address customer complaints and resolve issues promptly
• Maintain store safety and cleanliness standards
• Perform cash management, store opening, and closing duties as needed
• Participate in inventory processes and new employee training
• Follow-up on assigned tasks
• Participate in the hiring and performance management process
Benefits:
• Competitive compensation and benefits package*
• Company matched pension plan*
• Tailor-made training program and integration process
• Opportunity to continue developing retail and management skills and pursue a career within the company
• Dollarama is a growing Canadian business
Requirements:
• Approximately one (1) year of relevant experience in the retail industry
• At least 1-2 years in a supervisory role
• Ambition to progress within the company
• Open availability required (day, evening, weekend)
• Proven ability to efficiently organize time and manage priorities
• Demonstrate good leadership and communication skills
• Ability to work in a dynamic, fast-paced environment
• Ability to multitask and prioritize in a fast-paced environment