
Dollarama Inc.
The District Manager plays a critical role in the success of Dollarama Inc., overseeing the day-to-day operations of multiple stores and ensuring the proper functioning of these units. As a key member of the leadership team, this position reports directly to the Director of Operations.
This strategic role involves directing all operational activities for 10 to 18 stores, including day-to-day operations, employee development, merchandising, recruitment and training activities, store openings, financial reporting, sales, productivity, labor and inventory management. The successful candidate will be responsible for ensuring that sales targets are met for the territory.
Key Accountabilities:
• Manage and execute all operational activities of the territory through store managers;
• Build and recruit a strong team capable of achieving established objectives;
• Execute Dollarama programs and those of its suppliers;
• Responsible for the recruitment, performance management and retention of store employees;
• Conduct daily store visits which involves travelling within your territory and occasionally outside of it to participate in projects or meetings;
• Manage store resources to maximize results, the appearance of the store while ensuring that products are constantly on the shelves;
• Achieve, understand and explain clearly defined performance indicators related to loss prevention, sales and operational objectives (Shrink, GPS, DNA);
• Offer operational expertise and implement the best practices necessary for the success of the company through our existing programs;
• Convey the company’s values in terms of respect for employees and customers, profitability and growth;
• Open new stores.
Job Requirements:
• Minimum of 10 years of experience in a management position in the retail industry in a multi-unit business ideally;
• Bachelor’s or college degree in a related field is a considerable asset;
• The candidate must have a proven track record of outstanding performance as a Store Manager;
• Have the energy, intellect, drive, motivation, interpersonal skills, empathy, organizational skills, time management skills and business acumen to succeed in a high-performance, fast-paced environment;
• Strong team player and the ability to achieve high results through mentoring, coaching, communication, employee motivation and skills development;
• Demonstrate determination in achieving results. Be prepared to ‘roll up your sleeves’ and tackle the details to achieve successes and accelerate the implementation of the action plan;
• Ability to influence colleagues and work collaboratively. Good planning and communication skills and ability to build strong business relationships;
• The successful candidate will be expected to spend approximately 90% of their time in store and 10% of their time analyzing reports, scheduling and various other administrative tasks. In-store time requires regular presence during the day, evening and weekend.