Website Silver Hotel Group
We are committed to delivering exceptional hospitality experiences at Silver Hotel Group. As a Guest Services Agent, you will play a vital role in creating lasting impressions for our guests. This is an exciting opportunity to join our team and contribute to our Culture of Respect, Appreciation, and Fun.
About the Role
You will be responsible for providing exceptional service to our guests, handling check-in and check-out procedures, and maintaining a warm and friendly demeanor at all times. Our ideal candidate will have previous customer service experience, preferably in a hotel front desk position, and possess excellent written and verbal communication skills.
Responsibilities
• Provide exceptional customer service, responding promptly to guest inquiries and resolving issues efficiently
• Handle check-in and check-out procedures, ensuring seamless transactions and maintaining accurate records
• Collaborate with hotel departments to provide excellent guest experiences
Benefits
We offer a range of benefits to support your growth and well-being, including:
• A fast-paced environment in an exciting industry
• Education reimbursement for you and your children
• Annual wellness credit
• Team member referral program
• Leadership development opportunitiesWe are committed to delivering exceptional hospitality experiences at Silver Hotel Group. As a Guest Services Agent, you will play a vital role in creating lasting impressions for our guests. This is an exciting opportunity to join our team and contribute to our Culture of Respect, Appreciation, and Fun.
About the Role
You will be responsible for providing exceptional service to our guests, handling check-in and check-out procedures, and maintaining a warm and friendly demeanor at all times. Our ideal candidate will have previous customer service experience, preferably in a hotel front desk position, and possess excellent written and verbal communication skills.
Responsibilities
• Provide exceptional customer service, responding promptly to guest inquiries and resolving issues efficiently
• Handle check-in and check-out procedures, ensuring seamless transactions and maintaining accurate records
• Collaborate with hotel departments to provide excellent guest experiences
Benefits
We offer a range of benefits to support your growth and well-being, including:
• A fast-paced environment in an exciting industry
• Education reimbursement for you and your children
• Annual wellness credit
• Team member referral program
• Leadership development opportunities