Xanterra
Job description
Company Overview: As a leading hospitality company, Xanterra is dedicated to providing exceptional experiences for our guests in some of the world’s most breathtaking destinations. Our team members are passionate about delivering outstanding service and creating lasting memories.
Job Description: As a Front Desk Agent, you will be the first point of contact for our guests, providing warm welcomes, helpful information, and resolving any issues that may arise during their stay. You will work closely with our housekeeping, food and beverage, and activities teams to ensure a seamless and enjoyable experience for our guests.
Required Skills and Qualifications: To be successful in this role, you will need excellent communication and interpersonal skills, a positive attitude, and a passion for delivering exceptional customer service. You will also need to be able to work effectively in a fast-paced environment and be flexible with your schedule.
Benefits: As a member of our team, you will enjoy a range of benefits, including competitive pay, opportunities for career development, and access to exclusive discounts and perks.
Key Responsibilities:
• Welcome and register guests in a friendly and efficient manner
• Provide accurate and timely information about park activities, dining options, and other services
• Resolve guest complaints and concerns in a professional and courteous manner
• Work collaboratively with colleagues to ensure a seamless and enjoyable experience for guests
About Xanterra: At Xanterra, we believe that our people are our greatest asset. We are committed to providing a supportive and inclusive work environment that allows our team members to grow and develop their careers. If you are passionate about delivering exceptional customer service and working in a dynamic and exciting industry, then we would love to hear from you!