Customer Service Associate

Xanterra

Job description

Company Overview

Xanterra, a leading hospitality company, is seeking a talented Front Desk Agent to join our team at Yellowstone National Park.
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Job Description:

We are looking for a friendly and enthusiastic individual to provide exceptional customer service as a Front Desk Agent. In this role, you will be the first point of contact for guests, responding to their inquiries, resolving issues, and ensuring a seamless experience.
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Estimated Salary: $40,000 – $60,000 per year

This salary range is based on the national average for similar positions in the hospitality industry and takes into account the cost of living in the area.
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Benefits:

As a member of our team, you will enjoy a comprehensive benefits package, including health insurance, retirement savings, and paid time off.
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Required Skills and Qualifications:

To be successful in this role, you will need excellent communication and problem-solving skills, as well as a passion for providing outstanding customer service. Prior experience in a customer-facing role is preferred.
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About Xanterra

Xanterra Parks & Resorts is a world leader in hospitality and recreation within the U.S. National Park system. We operate lodging, dining, and recreational facilities within some of America’s most iconic and awe-inspiring settings.