Office Assistant (OA)

Six Degrees Community Acupuncture

Job description

HOW TO APPLY

1. Please complete this application form
2. Email your application and résumé to 6degrees.vc@gmail.com or drop off your application and résumé 204 Spadina Avenue, 2nd floor

For enquiries, please email info@www.sixdegreeshealth.ca or call 416-866-8484.
• Accessibility Info

We regret that Six Degrees is not currently wheelchair accessible. Our clinic is located on the second floor of a building without an elevator. There is one step from the sidewalk to the building’s front door, and a flight of 11 steps to our clinic. If you need assistance, please contact us.

We offer two all-gender washrooms. The smaller washroom is accessible to folks using canes and similar assistive devices. The larger washroom in the back of the clinic is accessible to folks using folding/non-folding walkers.

We use light blocking curtains in our front lobby and clinic during daytime hours; and we maintain low lighting during evening hours. Clients are welcome to use provided eye masks and earplugs while receiving treatments.

We ask clients not use scented products and respect our fragrance-free space but the clinic is not entirely scent free as we do use moxa and sage or other medicines to smudge.

To learn more about our location and space accessibility, please visit https://www.sixdegreeshealth.ca/centre-location.

Hours: 4 hours per week, regular weekly shift

JOB DESCRIPTION:
Six Degrees is an integrative health hub that is trans, queer, all bodies* and sizes positive, and works within an anti-oppressive framework. Office Assistants are the clients’ first point of contact with Six Degrees Health whether in person or via phone. They must be able to meet the demands of working in a busy environment while also being present to client’s needs as the first point of care when people arrive at Six Degrees.

Responsibilities include:
• Greeting and welcoming clients
• Orienting clients to our services and payment system
• Booking appointments by email, phone, and in-person
• Organizing client files and updating the online database
• Answering phone inquires and responding to emails
• Attending to daily tasks, as required

Requirements:
• Excellent communications skills
• Must be approachable, dependable, and punctual for shifts
• Comfortable supporting clients by phone, email, and in-person
• Experience with computers and Google Apps
• Strong attention to detail and accuracy
• Comfortable handling money
• Must have excellent organizational skills and be able to multi-task
• Can manage stress and work in an active, busy environment
• Will be required to move throughout our space during their shift – front lobby, clinic space and back offices – in order to complete tasks
• Do occasional errands, as needed
• Must have good interpersonal skills
• Willing to receive constructive feedback and supervision
• Able to work independently and as part of a team

Assets:
• Familiar with or interested in acupuncture and/or holistic health services
• Front desk, reception, and/or customer service experience
• Past volunteer and/or community-based experience
• Experience working within an anti-oppression framework that recognizes and addresses the impact of discrimination on our health and wellness