The Yorkville Royal Sonesta Hotel Toronto, CAD
Job description
Job Description Summary
The candidate performs a variety of routine functions in support of banquet events. Sets up and breaks down banquet rooms per guest specifications, and performs side work as assigned. Reads banquet event orders and sets room according to guest specifications including cleaning of rooms and setting up equipment and break stations.
Job Description
Job Description
Essential Elements:
• Ability to push/pull carts weighing approximately 75-100 pounds
• Ability to lift and move approximately 100 pounds
• Ability to bend, squat, kneel, climb, and reach
• Ability to perform tasks requiring sustained repetitive motion
• Ability to stand and walk for prolonged periods of time
• Ability to operate and control heavy equipment
Job Tasks:
• Ensure that the Hotel’s property is handled and stored properly
• Reports any damage or breakage immediately to supervisors
• Responsible for the set-up and breakdown of all meetings and banquet food functions as instructed
• Responsible for all cleanup procedures as instructed
• Responsible for the removal and storage of any and all equipment and/or furnishings throughout the Hotel
• All set-up personnel is expected to work and cooperate with the Banquet Manager and the Banquet Captains/Supervisors
• Handles equipment with care, and maintains a clean storage area, and ensures all equipment is in good repair
• All set-up personnel is expected to be familiar with all possible set-ups and layouts
• To perform other work-related duties as assigned by Management
Work Environment
• Must be able work in a fast-paced environment.
• Majority of work takes place indoors meeting rooms.
• Must be able to tolerate extreme temperatures – i.e. kitchens, freezers.
Physical Demands
• Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Frequent bending, kneeling and reaching.
• Ability to stand during entire shift.
Expected Hours of Work
• Must be flexible to work variable days of the week to include weekends and holidays.
• Must be flexible to work variable shifts (days, nights, overnights).
• Ten to twelve hour shifts sometimes required.
Education and Experience
• Previous front facing guest service experience preferred.
• High school diploma or general education degree (GED) preferred.
Qualifications and Skills
• Excellent organizational skills and attention to detail.
• Able to work quickly without compromising quality.
• Ability to work with minimal supervision and maintain a high level of performance.
• Attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
• Must be able to stand and exert fast-paced mobility for entire shift.
• Ability to work cohesively with co-workers as part of a team.
• Must read, write and speak the English language.
• Ensure overall guest satisfaction.
Additional Job Information/Anticipated
Pay Range
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
Salaried FTE Benefits
• Food and Beverage Discount
• RRSP Match
• Drycleaning
• Competitive Medical and dental benefits
• Competitive Extended health care coverage
• Various employee perks and benefits
• Tuition reimbursement
• Employee Assistance Program
• Competitive Short- and Long-term disability program
• Paid vacation
• Paid sick days
• Employee discounted hotel rate- for all Brands within the company
Unionized FTE Benefits
• Food and Beverage Discount
• RRSP Match
• Tool and shoe reimbursement
• Competitive Medical and dental benefits
• Competitive Extended health care coverage
• Various employee perks and benefits
• Tuition reimbursement
• Employee Assistance Program
• Competitive Short term disability
• program
• Paid vacation
• Paid sick days
• Employee discounted hotel rate- for all Brands within the company
Unionized PTE Benefits
• Food and Beverage Discount
• Employee discounted hotel rate
• Tool and shoe reimbursement
• Various employee perks and benefits
• Employee Assistance Program
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.