Website G Adventures
About Us
Our mission is simple: to change lives through travel. And not just our travelers’ either. Since day one, our tours have been built to establish meaningful relationships with local communities, directly benefiting the peopl
e and places we visit at every step of our tours.With the demand for travel coming back strong, we are set up and excited for this next chapter in our company’s story — and we’d love for you to be a part of it.
Our DNA revolves around building, nurturing, and developing a diverse culture of people and a true sense of belonging, where everyone is encouraged to bring their authentic self to work each and every day. You’ll have the opportunity to grow your career, and yourself, alongside a passionate, talented, and welcoming community that works hard to spread goodness around the world.
If all that sounds like your kind of thing, well, we can’t wait for you to join us.
About the Role
G Adventures is a company that prides itself on changing lives through travel. We have a company culture based around unique core values that we live and breathe every single day. G Adventures has 26 years of success behind us, proven through double digit sales growth year on year, and a global family with 7 regional sales teams, 5 sales offices and 25 local offices.
Your mission as a GCO if you choose it, is to connect with our travellers and agency partners; recommending and selling them the right trips based on their unique needs.
What you’ll be doing
Mission
• Work with both speed and efficiency while consistently displaying compassion and care in every interaction
• Handle any booking issues calmly and with empathy
• Differentiate your service to provide a uniquely G experience for our travellers
How your Mission is Achieved
• Ask the right questions to ascertain the needs of each unique traveller
• Recommend and sell the right trip for the traveller based on their needs including any extra services that may enhance their experience.
• Ensure the use of correct booking processes and procedures to minimize risk and reduce error rates
• Act at all times with the purpose of providing a life changing experience
• Be an integral part of G Adventures amazing company culture and live by the G Adventures Core values.
• Make meaningful connections with both the global team (including over 100 GCOs) but also your travellers.
Desired Skills & Experience:
• A love of sales and travel
• Experience using a GDS system, preferably Amadeus
• Superior selling skills & exceptional customer service skills are required
• Excellent verbal & written communication skills
• Problem solving/complaint resolution skills
• Extensive geographical knowledge & travel experience
• Flexible and energetic, with the ability to work independently as well as in a team environment
• Ability to work varying shifts and weekends as required
• Ability to navigate and use a variety of computer systems confidently with speed and efficiency
• Understanding of, and identification with, G Adventures’ Core Values
• Enjoy being a part of a global team
Open to remote candidates British Columbia
What do we offer you?
• Competitive benefits package
• Birthday day off
• Vacation time for you to recharge
• Enhanced Parental Leave
• Learning and growth opportunities
• Applicable based on location*
G Adventures is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants.