Website Great Canadian Entertainment
Position Summary
The Hotel Houseperson plays a vital role in maintaining an exceptionally clean and inviting environment for our hotel guests under the general direction of the Housekeeping Manager. They respond to specific room supply requests in a timely manner while adhering to policies, procedures, quality standards, and services established by the management team.
Main Responsibilities:
• Maintain the cleanliness of guest floors and linen areas, including daily vacuuming of guest hallways.
• Ensure laundry for cleaning supplies is done on an assigned basis.
• Report any damage or maintenance issues in public areas promptly.
• Respond to guest inquiries in a courteous and welcoming manner.
• Operate cleaning equipment safely, following all standard operating procedures.
• Deliver linens, cots, and extra supplies to guest rooms upon request.
• Maintain linen closets in a clean, stocked, and organized state.
• Ensure inventory of guest room products is stocked for room attendant carts.
• Remove items from hallways and transport them to service areas, including debris, food and beverage trays, soiled linens, and trash.
• Comply with health and safety protocols to maintain a safe and healthy environment.
Requirements:
• Previous cleaning experience is required, with a preference for hotel environments.
• Customer service experience is mandatory.
• The ability to lift, pull, and push moderate weight (minimum of 11.5 kg or 25 lbs) is necessary.
• Multitasking skills are essential.
• Effective communication is a must.
• The ability to operate basic cleaning equipment and laundry machines is required.
• A safety mindset for self and others is crucial.
• Bilingualism (English/French) is an asset but not required.
Work Environment Considerations:
• This position operates within a 24/7 environment and requires flexibility to work various shifts, including days, evenings, nights, weekends, and holidays.
• Applicants must be willing to undergo a criminal record check, with results acceptable to our organization’s standards and position.
GREAT CANADIAN ENTERTAINMENT is committed to diversity, equity, and inclusion. We welcome qualified applicants to join our team and accommodate people with disabilities throughout the recruitment and selection process. Applicants are encouraged to advise Human Resources if an accommodation is required.