Dispatch Associate

Website Local Staffing

Job Overview

Our client, a logistics warehouse, is looking for an operations associate to assist the current manger in day-to-day duties. This role is located in the west end of Ottawa. If you are looking to join an established team, feel free to apply!

Duties

• Support the Operations team with scheduling work and dispatch drivers accordingly in an efficient manner.
• End of day review and schedu
le next day assignments
• · Organize routes and workloads based on urgency, location, and truck availability
• Fill in to dispatch on the courier board when needed
• Oversee drivers’ daily assigned loads and routes and ensure timely completion; verify and troubleshoot any issues in shipping or customs documentation including, but not limited to, PODs, BOL and carrier confirmation.
• Handle escalated customer concerns/questions/inquiries as required

Schedule

• Monday – Friday
• Occasional weekends
• Day and afternoon shifts

Skills

• 4 Years of LTL City Truck Experience
• 4 Years Courier Dispatch Experience
• 2 Years of Customer Service Experience
• Knowledge of GPS systems, Elog (i.e. Geotab, Isaac, etc.) and extremely strong geographic knowledge of Ottawa and greater Ottawa Area and Gatineau highways and roads.
• Good understand truck equipment and required compliance procedures
• Ability to learn with minimal training.
• Positive attitude and eager to learn and grow.
• Holds a valid DZ license

We are an inclusive and equal opportunity employer committed to providing diversity and accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. All applicants must make their requirements known when contacted.

Job Type:

Full-time

Pay:

$55,000.00 per year

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday

Work Location:

In person