Rivervia Ltd.
CityPlace Condominium Property Management is seeking a candidate to fill the role of an amenity coordinator. We are looking for an individual who is self-motivated, detail-oriented, with strong communication and time management skills to join our team.
Location: CityPlace, Toronto, Ontario (Fort York & Bathurst)
Shifts: Weekdays / Weekends / Morning / Evening
• Specify your availability in the question below.
• Students are welcome but will need to be available for 2-3 shifts per week.
General duties and responsibilities:
• Assist residents with booking requests, inquiries about the amenities, and proactively address concerns.
• Answer phone calls and respond to emails in a timely manner.
• Manage reservations and class registrations through the reservation portal.
• Perform thorough pre-inspections and post-inspections for certain amenities.
• Conduct the daily pool and spa maintenance tests. Staff will be trained on how to conduct basic balancing during test hours.
• Conduct regular rounds of the amenities, perform light clean up, and report on matters that may require follow-up from the site supervisor.
• Oversee the proper use of the amenity facilities and ensure its compliance with the company’s procedures, condominium policies and Ontario by-law regulations.
• Liaison between building management, residents, contractors and other staff where necessary.
• Perform ad hoc duties as assigned.
Position requirements:
• Excellent punctuality and time management.
• Customer service oriented – knowing how to communicate with different audiences efficiently.
• Computer literate and knowledge of general office software such as Microsoft Office, Outlook, and calendar applications is a must.
• General troubleshooting knowledge of electronic media devices.
• Fluent English. Additional languages are always considered a valuable asset.
Valued skills set:
• Strong problem-solving skills and common sense.
• Strong interpersonal skills to communicate with different parties effectively.
• Ability to work independently and support staff from various departments.
• Ability to prioritize and multi-task efficiently.
• Ability to handle sensitive and confidential information with discretion.
Job Type: Part-time
Pay: $17.20 per hour
Expected hours: 14 – 24 per week
Flexible language requirement:
• French not required
Schedule:
• Day shift
• Evening shift
• Every Weekend
• Monday to Friday
• Weekends as needed
Application question(s):
• When is your earliest available start date?
• Do you have reliable transportation?
If commuting by TTC, please note the subway opening schedule (6am – 2am Monday through Saturday, and 8am-2am on Sundays).
• [Applicants who leave this question blank will not be considered for the position]
Please indicate which days and shifts you are available to be scheduled:
• Weekdays
• Weekend
• 6:00am – 2:30pm
• 8:30am – 4:00pm
• 2:30pm – 11:00pm
• 3:30pm – 11:00pm
• All / Flexible
Education:
• Bachelor’s Degree (preferred)
Experience:
• Customer Service: 1 year (preferred)
Work Location: In person